Unwanted errors & surprises are serious threats to reliability in any high-hazard industry. To address them, many leaders apply a mechanistic approach. They install controls, write procedures, and enforce compliance. But these mechanistic strategies often backfire in adaptive, human-based systems. Join us in this presentation to:
Jake Mazulewicz, Ph.D.
Technical experts in high-hazard industries how to improve human reliability. Since 2018, he has served as the principal external Human Performance advisor for Argonne National Lab. He also works with scientists, technicians and leaders at Fermi National Accelerator Lab and in other high-hazard industries including electric utilities. His specialty is in translating complex Human Performance concepts into concrete, practical models for immediate real-world use. He teaches practical approaches to: Psychological Safety, After-Action Reviews, Situational Awareness, System-Based vs. Person Based thinking and Resilience. Before becoming a professional advisor in 2015, Jake served as the Human Performance (HP) Lead of a 3,600+ person business unit in Dominion Energy. Jake holds a Ph.D. in Education from the University of Virginia, and has personally served on high reliability teams as a firefighter, an EMT, and a military paratrooper. To learn more, visit reliableorg.com.
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